The explanations and information provided on this page are general and high-level guidelines to Capricho brand. For exchanges, customers are encouraged to contact Capricho’s sales team or an employee at least 10 days in advance to initiate the process.
If the products do not meet satisfaction, we initiate a process to accept or deny the conditions of the clothes. Customers are given a window of 4 days to initiate the exchange process from the date of purchase.
That being said, our Refund Policy serves as a legally binding document outlining the terms of engagement between Capricho and our customers regarding refunds. Depending on local laws and regulations, online businesses selling products may be required to present a clear product return and refund policy. This helps ensure compliance with consumer protection laws and mitigates potential legal claims from unsatisfied customers.
WHAT TO INCLUDE IN THE REFUND POLICY
outlines the following key points
Customers have a 4-day window from the date of purchase to initiate an exchange process if they are not satisfied with the products.
The Refund Policy is a legally binding document that defines the terms of engagement between Capricho and its customers regarding refunds.
It addresses various issues such as the timeframe for requesting a refund, whether the refund will be full or partial, the conditions under which a refund will be provided, and other relevant considerations.
Capricho embodies the vibrant spirit of Colombian beachwear and resortwear, tailored for Toronto’s discerning clientele. We blend bold designs with modern elegance, offering confidence and comfort under the sun. Committed to inclusivity and sustainability, our stunning pieces cater to diverse body types while embracing eco-friendly practices. Discover chic swimsuits and luxurious resort attire, designed to inspire sophistication in every sunlit moment.
CUSTOMER SERVICE
MON-FRI 09:00-18:00 UTC/GMT -4